Where You Always Come First
About Our Firm
Frank M. Smith Associates Realty was founded in 1984 by Frank M. Smith and is a family-owned corporation. Our office in Pinetop-Lakeside, AZ provides a range of real estate services, including home and property sales, property management, vacation rentals, and more. To ensure there is always a real estate agent to assist you, we are open seven days a week. We provide market analyses, and opinions of value are always free.
Giving Back to White Mountain Communities
Frank M. Smith & Associates Realtors serve on local charitable boards. We are dedicated to our community through fundraising efforts to provide backpacks, winter clothing, and Christmas gifts for local kids. A collection station for various communities’ needs is located in our lobby. We contribute annually to multiple local school organizations and sports teams.
Meet Our Team
Alison Stewart, Designated Broker
Alison was born in Charleston, SC and spent most of her youth on the GA/SC coast. Alison moved to the White Mountains her senior year of high school and has made the Mountains her home for over 40 years. An avid gardener, she and her husband purchased the historic Pico’s Nursery in Lakeside, where they live, tend their vast vegetable and flower gardens, and host summer weddings and events. Alison has two adult children, along with a 12-year-old stepdaughter.
She was gifted the title of “Grandma Boonie” in 2017 with the birth of her first grandson. Alison loves all things outdoors and especially enjoys hiking and snow skiing. She served as a Director and held the Treasurer’s position for the White Mountain Association of Realtors. Alison has spent her entire 30-year real estate career at Frank M. Smith & Associates. She is as dedicated and loyal to her clients and her family as she is to her employer.
Corina DuCharme, Associate Broker
Corina DuCharme is a hard-working Associate Broker serving the entire White Mountains. Corina has been living in Pinetop for the last 30 years and has two grown children and four beautiful grandchildren. Corina enjoys living in the mountains and being around nature; you will often find her on one of the area’s many hiking and biking trails. Corina loves playing tennis and has recently taken up golf.
Corina has been a real estate professional in Pinetop for the last 22 years at Frank M. Smith & Associates Realty. She has served on many local boards, including the White Mountain Association of Realtors and the White Mountain Hospice Foundation.
In 2006, she was voted Realtor of the Year by the membership of the White Mountain Association of Realtors. Not only is Corina knowledgeable and experienced, but she is abundantly passionate about the White Mountains of Arizona. Corina’s excellence and determination will help you find the perfect second home or year-round residence.
Tricia Jones, Associate Broker
Tricia Jones is a hard-working and passionate real estate broker. She attended Foothill Junior College and then finished her degree at San Jose State College. In 2004, she decided to earn her real estate sales license through the Arizona School of Real Estate & Business. After working as a real estate agent for eight years, she received her broker’s license from the White Mountain School of Real Estate. Tricia has two wonderful grown daughters that live in Colorado. When they get together, they go mountain biking, cooking, and hiking.
She is very involved in her community. She is on the Board of the White Mountain Hospice Foundation and supports a number of local charities, including the White Mountain Safe House, Humane Society, Love Kitchen, and T.R.A.C.K.S. (the Pinetop-Lakeside trail system for hiking, cycling, and cross country skiing).
Tricia has worked in real estate since 2005, always working in the Pinetop area. She is a hard-working, dedicated, and passionate real estate agent. She puts the best interest of her clients first and always pays attention to details. Her determination and experience will help you find the home of your dreams.
Kevin B. Smith, CRB, GRI, Associate Broker
Kevin has a strong attachment to the White Mountains of Arizona and has worked hard in real estate here for the past 26 years. Before that, he went to elementary school in Lakeside, where the Police station is now, and graduated from Blueridge High school in 1973. He received his Bachelor of Science degree in Mechanical Engineering from Northern Arizona University in 1980. He worked for Hughes Aircraft Company for 15 years traveling around the world and teaching the AGM-65D air-to-ground missile system to pilots and ground crews in several different countries.
Kevin moved back to Pinetop when his second son was born in 1994 and started his real estate career at Frank M. Smith & Associates. He made Realtor of the Year in 1998 and went on to be President of the White Mountain Association of Realtors in 2002. He also taught real estate pre-licensing, contract writing, and the code of ethics for Northland Pioneer College from 2000 to 2011. Kevin went on to receive his Certified Residential Brokerage management certification in 2014.
Knowledge, experience, and compassion for the real estate industry are what Kevin brings to the negotiating table. Nothing less!
Kathleen Behrends, Realtor
Kathleen Behrends was born and raised in Tucson. She moved to the White Mountains in 1978. She attended schools in Tucson and college at Dominican College in San Rafael, CA. She has three grown children, three grandchildren, and four great-grandchildren. In the past, she has served every position on the White Mountain Association of Realtors, including Director, Treasurer, Vice President, President Elect, and President. Kathleen has been serving on the Planning and Zoning Commission for the City of Show Low for the last five years and has been appointed for another four-year term.
She has also served as the Region 3 Vice President for the Arizona Association of Realtors and has served on the Professional Standards Committee for the State. Kathleen received her real estate license in 1987 and began working with Frank M. Smith & Associates in 1992. In 1995, Kathleen was named “Realtor of the Year,” and in 2003 she received the Distinguished Service Award from the White Mountain Association of Realtors. She believes in treating everyone honestly, truthfully, and respectfully.
If you have any questions, please don’t hesitate to call Kathleen. She’s happy to help anytime.
Shelby Hall, Realtor
Shelby Hall was born and raised in the White Mountains and she plans to live here for the rest of her life. She has a deep passion for this area and she cherishes its beauty every day. Shelby attended Northern Arizona University in Flagstaff, but always yearned for her true home. Her husband, Tyler, is a Wildland Firefighter with the US Forest Service, and they recently welcomed their first child, Jackson, to the family. They have a beautiful black lab named Titan, their fourth-generation lab from the same bloodline. In her free time, Shelby enjoys hunting, fishing, and hiking with her family.
Shelby has been a licensed Realtor since 2015, and even though she is relatively new to the field, she’s been familiar with the business since childhood. With her mom as the designated broker at Frank M. Smith & Associates, Shelby has an ever-present and encouraging mentor. Shelby is currently representing the Pinetop-Lakeside area on the Board of Directors for the White Mountain Association of Realtors.
Her favorite thing about her job is seeing the happy faces of those who feel the same way about Pinetop that she does. Shelby has a lot of local knowledge, and she knows of all the different neighborhoods in this area. Shelby’s professionalism, efficiency, and energy are what make her one of the best real estate agents that Pinetop has to offer.
Dean Nelson, Realtor
Dean Nelson grew up in La Crescenta, California, where he attended Crescenta Valley High School and Glendale College. Eventually, he discovered Pinetop, AZ, and fell in love with the White Mountains. Dean has had his real estate license in Arizona since 1995, and he began working at Frank M. Smith & Associates Realty in 2001. Dean donates his time to the local Little Leagues for softball and baseball. He has also volunteered for the softball travel leagues, as well as club wrestling teams for the local school.
He has two grown children who were raised in Pinetop and still live here, along with three grandchildren. He has a spoiled pet named Rocky, and he loves being outdoors. He also enjoys playing golf and working out. Dean is the type of real estate agent that keeps himself available for his clients, which is very important in the real estate community. Dean’s hard work and dedication will ensure that you receive the best real estate experience.
Lisa O’Connell, Realtor
Energetic enthusiasm and a “get it done” attitude best describes Lisa, a Realtor at Frank M. Smith & Associates Realty since 2012. Lisa works hard for her clients and keeps them in the loop every step of the buying or selling process. Lisa left the Chicago area to attend college in Arizona, where she received her Bachelor’s Degree from the University of Arizona. After many years in the field of social work, she changed paths and earned her real estate license.
Prior to arriving in Pinetop, Lisa and her family resided in the Tucson area. She and her husband, Kevin, own and operate O’Connell Construction, Inc., focusing on spec homes in the White Mountains. They have two grown sons and recently became grandparents and are loving this new experience!
Steve Adams, Realtor
Steve loves working with White Mountain home and commercial real estate sellers to produce a successful transaction using cutting-edge marketing, sales, and publishing tools. His customized approach to real estate comes from his diverse experience first as a Newsroom Cartoonist, a long-time creative director at major publications, and as direct mail marketer, owner, and publisher of SWA Design LLC and The Real Estate Book. Steve proudly brings his experience to Frank M Smith & Associates – and gets results!
Steve has been married to Judy for over 40 years, has three wonderful children (Chris, Mike, and Mollie) and two amazing grandchildren (Cara and Charlie). When not helping his buyers and sellers, Steve loves to play disc golf, mountain bike, hike, camp, play volleyball, and enjoy a series or two on
Lindsay Peters, Realtor
Lindsay has been an Arizona native all her life. Born and raised in Flagstaff, she has always felt at home in the mountains. After marrying her husband Brighton in 2014 and moving to the Lakeside area, she has developed a love for the White Mountains. Lindsay is enthusiastic about what she does and knew she wanted to spend her career at Frank M Smith and Associates. It is important that she offers her customers the best service and experience possible. Lindsay believes in honesty and kindness and sees every day as a gift as she strives to live life to the fullest.
She likes to spend her time with her family, outdoors and ranching cattle. Lindsay and her husband spend a lot of time in the surrounding areas with their horses and two Queensland Heelers, Deets and Shania. She feels that she has been greatly blessed to be able to call this beautiful place home and loves every opportunity to assist others as they make Pinetop-Lakeside their home, too!
Lon Hoffman, Realtor
Lon Hoffman was born in Tucson, raised in Pinetop, and attended Northern Arizona University. Lon served on the Pinetop Fire Board, the Pinetop-Lakeside Town Council, and is a Lifetime Member of the White Mountain Sheriff’s Posse, as well as past captain. For over sixteen years he was the Director and Head Coach of the Sunrise Park Junior Race Team.
Lon has been in the insurance business since 1979. Licensed in property, casualty, life, health, variable life and annuities. Licensed to sell real estate since 1988, he worked within his father’s brokerage until joining Frank M. Smith & Associates in January 2019. In April 2019, he was appointed Branch Manager of the town office located at 846 E. White Mountain Blvd.
Lon and his beautiful wife Lisa have two grown daughters Taylor and Kylie. Family, hunting, and the outdoors are his passion, along with time at the gym. His experience and knowledge of the area are unsurpassed.
Jim Rathbun, HOA/Project Manager - Realtor
Jim Rathbun grew up in upstate New York and spent 14 years with the United States Air Force. After he retired from the Air Force, he began his adventure into the world of business. He spent many years with Pactiv Corporation, the business responsible for Hefty products. He and his wife of 25 years, Terri, enjoy cruising the oceans and traveling throughout Europe. They just recently went on their 34th cruise! They also enjoy nature at its finest and outdoor camping. Jim and Terri have three grown children and two spoiled cats.
Jim has worked for Frank M. Smith & Associates for over five years managing homeowners associations. In 2011, the company had four HOA’s, which has since grown to 14. Jim is a one-of-a-kind HOA manager who enjoys being organized, solving problems, and getting things done in a timely manner. Got questions about any of the Associations managed by Frank M. Smith & Associates? See Jim for the answers!
Mark Sweeney, HOA Management – Realtor
Mark Sweeney is a young guy who enjoys playing video games on his computer, disc golf at the local courses, and throwing barbecues with his friends. Mark is part of the Homeowner Association Management team with Frank M. Smith & Associates. He’s friendly, original, and always willing to help. Mark went to Blue Ridge High School and then attended NAU after graduation.
He and his wife Ginger have one child, a wonderful rescue dog named Luna, who is spoiled and very much loved. Mark’s hard-working and talented nature makes him one of the best people you can find in Pinetop. He has been working for Frank M. Smith & Associates Realty for three years. His punctuality and reliability are things that make him such a trustworthy representative.
Rick Wipple, HOA Management
Rick retired in 2011 after a successful career in design and printing. Since then, he has
developed websites for friends and helped them with social media. He has also volunteered for a local non-profit organization serving our veterans and was on their board of directors.
Rick has served on the boards of directors of three homeowners associations, and was president of two of them. Rick is eager to serve HOAs in the White Mountains. He is analytical, detail-oriented, and prides himself in promptly responding to client requests and always doing his best.
Rachel Carver, Administrative Manager
Rachel Carver is in her 5th year as administrative manager at Frank M. Smith & Associates. Rachel enjoys the many diverse aspects of this position, along with management of the company’s wedding and event venue, The Gathering Place.
Before her employment at Frank M. Smith, Rachel worked 6 seasons at Pico’s Nursery and Landscaping in Lakeside. A lifelong interest in flowers, gardens, and being outdoors made this position a great fit. She also has retail experience and was an educator in primary grades for several years.
Rachel and her husband of over 40 years enjoy hiking, picnicking, and board games with their four grown children and their spouses. Any spare time is devoted to biking, gardening, and artwork in mixed media, watercolors, and collage.
Konnor Smith, Property Management Manager
Konnor was born in Tucson and only a year later moved to Pinetop and has made it his home since. He grew up playing soccer and played for Blue Ridge High School. In his senior year, he was awarded 1st team all-state. Konnor took his soccer career to college and played for two years until deciding to return to Pinetop and work for Frank M. Smith & Associates in the Property Management department.
Konnor loves to play video games on the computer he built; his computer prowess has dubbed him as the office “tech support.” If he isn’t playing video games, you can usually find him working out at the gym or playing board games with friends and family. Konnor started working for Frank M. Smith & Associates in the vacation rental department in 2014 as an assistant to the Property Manager. Beginning in 2017, he was promoted to Property Manager and enjoys working with both owners and guests.